Shipping policy

Glosselle by Anna — Shipping Policy

Thank you for shopping with Glosselle by Anna! Here's everything you need to know about our shipping.

Processing Time All orders are processed within 2–5 business days. Orders are not processed on weekends or public holidays. You will receive a confirmation email once your order has been dispatched.

Shipping Times Estimated delivery times after dispatch:

• Australia: 3–7 business days
• International: 7–21 business days

Please note these are estimates only and may vary due to carrier delays or customs processing.

Shipping Costs Shipping costs are calculated at checkout based on your location and order size.

Order Tracking Once your order has been dispatched, you will receive a tracking number via email so you can follow your order's journey.

Lost or Delayed Orders Glosselle by Anna is not responsible for delays caused by shipping carriers or customs. If your order has not arrived within the estimated timeframe, please contact us at contact.glosselle@gmail.com and we will do our best to help.

Incorrect Address Please ensure your shipping address is correct at checkout. Glosselle by Anna is not responsible for orders delivered to an incorrect address provided by the customer.

For any questions contact us at contact.glosselle@gmail.com - we'd love to help! 🧋